Privacy policy

At Bali Swim, we believe in empowering entrepreneurs — and that includes giving you control over your personal data. This privacy policy explains how we collect, use, and protect your information.

1. What Information We Collect

  • Information you provide: name, email, shipping/billing address, phone number, and order details.
  • Payment and transaction data, securely processed by our payment providers.
  • Usage data, including pages viewed, time spent, and interactions with site elements.
  • Device and technical information, such as your browser, IP address, device type, and operating system.
  • Marketing preferences and opt-in consent (if applicable).

2. How We Use Your Information

  • To fulfill your orders and provide customer service.
  • To process payments and prevent fraud.
  • To improve our website experience and analyze customer behavior.
  • To send updates and promotions (only if you have opted in).
  • To comply with legal requirements or protect our rights.

3. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and offer personalized content. Through Consentmo and Google Consent Mode v2:

  • Cookies for marketing or analytics are blocked until you give consent.
  • You can choose to accept, reject, or manage your preferences.
  • Your consent is remembered across sessions where possible.

You can adjust your cookie preferences at any time via the banner or footer link.

4. Data Storage and Security

Your data is stored on Shopify’s secure servers and is protected by industry-standard security protocols. Within our organization, access to personal data is restricted to essential personnel only, and protected through internal security procedures and training.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Shopify as Our Platform

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

For more information, refer to Shopify’s Privacy Policy.

6. Sharing Your Information

We do not sell your personal information.

We may share data with trusted service providers (e.g., payment processors, shipping companies, analytics platforms) to help us operate BaliSwim effectively. These partners are GDPR-compliant and contractually obligated to handle your data securely.

In rare cases, we may share your information to comply with legal obligations, to enforce our terms, or in connection with a business transaction such as a merger or sale.

7. Your Rights (GDPR and Beyond)

If you are located in the EU/EEA or other regions with similar regulations, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Request data portability
  • Lodge a complaint with a data protection authority

To make a request, email us at info@baliswim.com

8. Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or for other legal and operational reasons. The latest version will always be available on this page.

9. Contact Us

If you have questions about this policy or your data, you can contact us at:

BaliSwim
Email: info@baliswim.com